Victorian woman Kathryn Beaton says repeated, illegal denials of service from drivers refusing to allow her guide dog into their vehicles have left her effectively housebound.
Edited to add: "anxious and in tears" is some shit tier headline writing when the real problem is the loss of independence and freedom, and the hours she has had to spend waiting just to be actively discriminated against.
I believe the app should state that the customer has a guide dog. That way people with allergies or phobias don’t have to accept the trip. I like dogs but my wife is deathly afraid of them. I blame her mother for instilling that fear but that’s a story for another time.