It's generative so it will generate plausible answers with no consistency of truthfulness.
We have common(-enough) sense to be able to pick up on whether it's being sensible or not, after which we take to search engines. Search engines are now the fallback; a friend of mine and I have nearly totally replaced search engines with ChatGPT as the primary way of quickly, initially getting info now. If you stay aware of its limitations, it can be life-changing in a positive way.