80
Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 3 years ago by to c/canada@lemmy.ca
139 comments fedilink hide all child comments
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

you are viewing a single comment's thread
view the rest of the comments
[–] 7 points 3 years ago (3 children)

Oh man I do not want to have to wait at the door, check and make sure they didn't double-bill me for something or charge the wrong price, then try and argue when this inevitably happens...

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 3 child comments
    •
  • [–] 4 points 3 years ago (1 child)

    Then tell them to check THEIR records for THEIR receipt. They 100% have a copy.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 1 child comment
    •
  • [–] 4 points 3 years ago

    You're missing the point. This is about them over-billing the customer with the autopay at the exit.

    Given how bad stores have gotten about that with regular checkout, I wouldn't be surprised. Superstore/Loblaws has been the worst of it to, where they regularly don't honor their own sale prices - especially for bulk/combo prices - at the till so then you have to take it to the under-staffed service counter and wait in line there. Pretty sure it's 100% intentional and that they'd absolutely so it with an autopay system

  • permalink
  • fedilink
  • source
  • parent