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Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 3 years ago by to c/canada@lemmy.ca
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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] 8 points 3 years ago

These don't end bullshit work though. They just mean that I am doing it myself, but still paying the same price for my groceries.

If I got a discount for doing the self checkout, since the company isn't paying a cashier, maybe it would be another story, but what they're actually doing is saving money on labour and passing those savings onto themselves.

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