this post was submitted on 27 Nov 2023
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DeGoogle Yourself

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Why would anyone use this over Proton Mail or the gazillion alternatives if it treats people like shit.

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[–] [email protected] 25 points 1 year ago (2 children)

If the service is free, you are the product. It's not complicated.

Pay for email, get no ads.

[–] [email protected] 45 points 1 year ago* (last edited 1 year ago) (4 children)

That statement just makes all of FOSS sound bad, and then people have even less of an idea what alternatives they could be using

[–] [email protected] 5 points 1 year ago

Mailbox.org is 1€ / month for 2GB with first month free (with limitations), I don't think it's too much to ask for because Google has other ways of making money.

[–] [email protected] 5 points 1 year ago (2 children)

If you are self hosting, you are still paying in your time to set up, host and manage it.

And with FOSS, you are still the product. You are providing bug testing, there are no guarantees, and the idea is you contribute back by investigating bugs you find and submit them to the project.

[–] [email protected] 5 points 1 year ago

The saying still has a very negative connotation, that's all I'm saying

[–] [email protected] 4 points 1 year ago (1 children)

So many paid products are buggy, get EOL with some small notice, or pad their bottom line selling user data.

At least with FOSS you have the option of picking up maintenance yourself if the corp drops that product. Support for mission critical infrastructure will only last as long as your support contract with closed software.

That's a huge risk.

[–] [email protected] 1 points 1 year ago (1 children)

Oh yeh. I know a few companies stung by this!

[–] [email protected] 3 points 1 year ago

I disagree that the users are the product with FOSS is what I was getting at. Major contributions being done by individuals is a special case, with little regard for business continuity. There are obvious examples of people that do it, but the real value regardless of the quality of the individual contributors is the ability to fork your own if the contributions stop aligning with your business plan.

That ability to bring the software in house is a guarantee.

[–] [email protected] 3 points 1 year ago (1 children)

I'm just over here using mutt in my terminal and sipping my tea.

[–] [email protected] 3 points 1 year ago

Try aerc! I sip my coffee even more happily nowadays :)

[–] [email protected] 0 points 1 year ago (1 children)

There's no such thing as a FOSS service. The software they use might be FOSS but a service cannot be.

There are free services that are genuinely free but they have nothing to do with FOSS.

[–] [email protected] 11 points 1 year ago (2 children)

Ok, so what do you call Bitwarden, matrix, openstreetmaps, Mastodon, or Lemmy?

[–] [email protected] 5 points 1 year ago

OSM is database

[–] [email protected] 1 points 1 year ago (1 children)

The code? Free and Open Source Software.

An instance of the software running as a service? A service.

The official Bitwarden service has a free and a more featureful paid tier.
Element offers paid hosting as a service with a limited free tier.
OSM isn't software?
Mastodon and Lemmy are hosted and financed by individuals or organisations who usually choose to offer their service free of charge.

All of these are FOSS underneath but have very different costs. There is a difference between commercial for-profit services (BW, Element) and non-profit/public benefit ones (Lemmy, Mastodon) with the latter usually being free of charge.

There's very little difference between a commercial FOSS application as a service and a commercial non-free software as a service.
For example, you could also buy Slack as a service as opposed to Element. In the end it's a bill of $x/user/month. Nothing "free" about that other than the hosted software's source code.

[–] [email protected] 4 points 1 year ago (1 children)

The free in FOSS doesn't mean free of charge. All those paid services are still FOSS.

[–] [email protected] 1 points 1 year ago (1 children)

That doesn't change the fact that they're services, not software. These are fundamentally different things.

[–] [email protected] 1 points 1 year ago (1 children)

No, they're not mutually exclusive. These services are software.

[–] [email protected] 3 points 1 year ago (1 children)

The software is the "primary component" but a service is far more than just a piece of software.

It's providing infrastructure for the software to run in, maintaining said infrastructure, providing support to customers, billing/accounting, hiring people to do all of that etc. I'd even go as far as saying that the software being hosted ifself plays no major role in the service part.

[–] [email protected] 0 points 1 year ago (1 children)

Sure, but that's exactly what people mean when they say FOSS service.

Regardless, that's not the discussion we're having. The point is that those services are free of charge, and you're not the product. And that a big reason for that is that they are FOSS services.

[–] [email protected] 0 points 1 year ago (1 children)

Arguing about what people mean is futile. The point the other poster is making, and you've now agreed to be true, is that FOSS is software and a service is a service.

Most services powered by FOSS offer a free service as a taster for the paid service. The money made in the paid service tiers pay for the free tiers. Hopefully.

[–] [email protected] 1 points 1 year ago

So, do we agree that saying that "if a service is free, you are the product" doesn't apply to FOSS services?

[–] [email protected] 3 points 1 year ago* (last edited 11 months ago)