Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?
It should be blue if it’s bonded with all carriers to make docsis 3.1. Could be the modem could also be a RF issue assuming you’re in a HFC network.