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Starlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?” (arstechnica.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 21 points 2 years ago (2 children)

FAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.

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  • [–] 3 points 2 years ago

    I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person...

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