Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?

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[–] 3 points 3 years ago

I've not heard it called The Rubber Duck Effect, but I do this quite often. Usually end the conversation with "Well, I answered my own question, never mind".

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