Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?

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[–] 3 points 3 years ago

Lots of great responses so far. I like to go with:

I hear you

Obviously they know my ears work but I want them to know that I am focused and connected.

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