Isn’t that literally what they’re doing when they generalize all of us as being ok with this bullshit?

No, not really. You not understanding the difference is also pretty American.

In some other countries, the people actually do address problems with the laws and make reforms. One of the main reasons we cannot is because our country is run by oligarchs and/or kleptocrats.

Having industry write government policy isn't a universal, and shouldn't be expected knowledge about a country that brands itself as a "democracy". In fact, many of our own citizens don't even know the reality of how this country runs.

So, people outside of the American system don't know how difficult it is for "the people" (as a group) to actually wield power within it, especially if they have bought any of our propaganda about us being #1 at democracy or whatever.

They likely weren't calling for some "rugged individual" / Superman character to fix the government. Such notions are laughable within some other countries. Instead, a lot of countries have successful protest, voting, and labor groups that help shape policy. The US just hasn't meaningfully worked that way in a long time (though I've been pretty happy with recent developments in labor organization).