Except that according to OP's comments elsewhere, they haven't apologized or communicated directly with them, they haven't answered their ticket, and the entries in the modlog of them doing those actions have been removed. Nothing about that looks like the actions of someone making an accident and owning up to it.
The reason that was archived hardly makes it seem like an accident:
Banned @InternetTubes
reason: disagreeing with the Terms of Service - don't worry your content is gone
https://web.archive.org/web/20231020022523/https://kbin.social/u/@InternetTubes@lemmy.world
https://web.archive.org/web/20231019235547/https://lemmy.world/modlog
OP has also pointed out that you can search for HEISENBERG in a more recent modlog and look back and see that a lot of entries have been removed, https://web.archive.org/web/20231021224842/https://lemmy.world/modlog . This is about the only thing that could seem like an accident, even if the timing does make it seem suspicious.
There's also another person joining in and making claims that seem to support that they act this way: https://lemmy.ml/comment/5060380