Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?

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[–] 38 points 3 years ago*

In general, the best is to show that you listen and that you care. Sometimes trying to comfort them is good, but this depends so much on the person and situation that it's hard to generalise.

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