undefined> Are we at that point with AI technology?
I don't see why not. Lots of companies are using AI chatbots now to replace CS agents. BT just sacked 4k CS agents for AI chat bots.
undefined> Are we at that point with AI technology?
I don't see why not. Lots of companies are using AI chatbots now to replace CS agents. BT just sacked 4k CS agents for AI chat bots.