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[–] 31 points 1 day ago (5 children)

Valves secret is that selling digital games is profitable 100% of the time, so they never needed to enshittify.

A lot of services are straight up unprofitable and need to go to extreme lengths of ruining the experience just to make a single positive dollar. Those lengths are also often poorly thought out or actively destructive to the platform. Valve just sells games with essentially 0 overhead past servers (insanely expensive, btw, but you know what i mean)

Turns out that the best business plan is a profitable one out of the gate with people who care about their work instead of vampires that bleed your customers dry

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  • [–] 10 points 1 day ago (2 children)

    Investing into customers and their overall happiness and loyalty works out, go figure.

    The King who has never seen grass will starve to death on an iron throne.

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