you are viewing a single comment's thread
view the rest of the comments
[–] 13 points 3 days ago (3 children)

To be fair to Google, they ignore everyone. All submissions are machine read and handled. The chance that a human is reading anything is exceedingly small. If you find an email address of an employee online, I'm sure it's not their primary account and/or all non address book senders' emails go directly to spam.

I'm sure the investigation of the infection here is good. The befuddlement over Google's replies and non-replies is what I'm commenting on. In my experience, that's unfortunately just Google doing Google things. They are no longer prohibited from being evil.

  • source
  • hideshow 3 child comments
  • [–] 5 points 3 days ago (2 children)

    One time many years ago i had a problem with something, maybe google music, and they actually had a phone number to call, and a human man answered! It was really quite surreal

  • source
  • parent
  • hideshow 2 child comments