Great analysis. I'd add that, as that famous article states, platforms are in a unique position for enshittification as they stand to bleed value from both users and advertisers/creators. Whereas a traditional business like a hardware store needs to keep a certain level of customer satisfaction (low as it is) and cannot pretend to survive by selling nonfunctional hardware.
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments