This is exactly the point.
They live in a controlled information environment; much like the Russian people who think Ukraine is full to the brim with Nazis.
They have been force fed hate and bigotry for decades at this point. They are not blameless, but also they don't deserve all the hate that is projected at them.
As pointed out, the education system is gutted, thus they are not curious and checking their biases; it is normalized for them to be hateful toward "others"; their whole world is small and full of fear.
I pity them their small pathetic lives, and dislike them for their shitty views. The only thing I hate is that the stupid bigotry seems to be spreading around the world.