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It's a mess out here, for sure
(thelemmy.club)
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this post was submitted on 06 Aug 2026
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There's an XKCD for that.
But yeah, in IT I've heard so much shitting on EUs for not having "common sense".
When I first started in desktop support, pretty much every one would apologize to me for asking for help.
I got the best feedback from the EUs, largely because I made it a point that it's cool to not know how to fix your issue and I'm here for the sole purpose of helping you.
100%
The difference between good and great IT people is this right here.
Tech skills can only get you so far if you're an asshole to your users and talk shit about them.