That's a special sort of hell, Google sheets. As an accountant, it's not up to snuff (although it's ability to have multiple people in the doc at the same time, and it's co-working abilities are wonderful). Gmail too is an especially epic absolute circle of hell, from a business user perspective.
The thing is, Microsoft Office is full of bugs that are 20+ years old at this point. If someone came along with an actual enterprise level business software suite that could be easily adapted and was quite similar to MOffice, especially Excel, I think Microsoft could be pretty easily crushed. As it is, they are high on their own farts, because there's nobody forcing them to be otherwise. There's been a few attempts, but nothing that could seriously be an alternative as of yet. And it's maddening, because Microsoft gouges everyone.