Not really, because when an employee fails their task it's the employee's responsibility, and if it's catastrophic enough it can lead to firings or lawsuits. But as soon as it's a chatbot, the liability fully rests on the company. How long will insurance protect those companies too?

It has been 20 years since this: https://en.wikipedia.org/wiki/Outsourced_(film)

Yeah, we've got an Indian branch of my local office, but my local office still has more employees than it did when I joined 12 years ago, and they were growing rather quickly at that time.