517
I exist between the keyboard and chair
(thelemmy.club)
Memes for the masses, chuckles for the chosen.
Rule 1: Be Civil, Not Cruel
We’re here for laughs, not fights.
Rule 2: No Forbidden Formats
Not every image deserves immortality on the memmlefield. That means:
If you see a post that breaks the rules, report it so the mods can take care of it.
Otherwise consider this your call to duty. Get posting or laughing. Up to you
I don't even work in user support and that's still part of my troubleshooting routine when folks (mostly techies) ask me for help.
Like, step 1: Did you restart the thing?
Step 2: Let's redo the obvious troubleshooting steps together. Step 3: Is it the proxy?
The thing is, it's just really easy to go through the obvious steps again. So, even if there's just a 5% chance that they missed something, or that some error message can be seen that gives me more info, or heck, even if it just gives me more time to think, then it's worth doing.