LLMs are not chat bots, they do natural language generation AKA: they can produce human readble text, they can also parse text; As of now, they take an input and follow patterns to guess what the output should be, it is really useful to be fair, they help in translation (see Deepl, a very good translator), they can take data and make it more readble to humans, summarize text*, parse text and data structures ex: i can give a JSON file to an LLM so i can get back a TOML file, document hard to read code etc etc
*but i'd argue that it's rarely useful, you will hardly have to summarize a text for yourself because you usually need to know any detail in it but i can see someone needing a summary once