In most times, maybe. But she reported symptoms after it was a known hantavirus outbreak. A more preferable response would have been "well, you don't really match the symptoms, so avoid close contact and get some rest, and we'll run a test anyway".

Assuming they have the capability to test. I assume it's a limited number of disposable kits. They may have wanted to save them for potential cases that didn't have such mild symptoms, because even if they had tested and confirmed her case, I don't know if they had any treatment options available at that time.

Edit: and the article has been retracted. Turns out she didn't have hantavirus after all!