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[–] 1 point 5 months ago (2 children)

In this case the rating agencies do, which Valve then follows.

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  • [–] 1 point 5 months ago (1 child)

    What's the appeals process like if something is misclassified, or if there's discrimination?

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  • [–] 1 point 5 months ago

    There's the PEGI complaints board where appeals or complaints can be lodged by consumers and publishers. Recently Balatro did so successfully, as the 18+ rating for gambling was overturned by PEGI.

    Note that PEGI is the games industry regulating itself (to avoid governments from having to do so).

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