Yes. I agree these chatbots are another text interface like a CLI. So to me that's again a barrier to usability when I wish to refer to graphical or linked logical items on my screen that don't have any text description. I don't work in a purely text world, where usually there are no CLI commands for what im doing.

Its likely these people find a chat bot easier as they don't need to memorise a command plus modifiers exactly letter perfect. Where one mistype can fail, or worse. Two big issues people have with a CLI. And the chatbot output is made readable too. Where on a CLI it's hard to know if something worked, not being familiar with the terminology it spits out.