They've apparently been struggling to fill the theater and have been having numerous technical issues due to bad decision after bad decision:

https://www.msn.com/en-us/money/companies/kennedy-center-in-crisis-empty-seats-and-lost-millions-under-trump-s-watch/ar-AA1M0EWL

Edit: Just in case you weren't aware, it started going downhill after Trump forced a takeover of the board and kicked out the biggest donor to the Kennedy Center.