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[–] 1 point 9 months ago (7 children)

Is there a problem with the verification email sending on the public instance at the moment?

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  • [–] [S] 5 points 9 months ago (6 children)

    Appreciate you letting me know! I just signed up a new dummy account and it seems to have worked. But no one else has gotten an email in the last 2 hours from what I can see. But at the moment its hard to tell if there is an issue or just, no one has signed up in the last two hours. It looks like a need to double check my monitoring setup to see if I can catch this.

    Give it another shot, it worked for me just now (same deployment). If you can, have your network tab open and let me know if you see any failures. I'll try to make sure I can see that easier.

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  • [–] 1 point 9 months ago* (4 children)

    same thing after disabling my adblocker just in case (brave-browser)

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  • [–] [S] 3 points 9 months ago (3 children)

    Sorry this happened, and super appreciate it. I imagine this happened to a bunch of other people. I'm adding better error monitoring around it now to try and figure out why. It's happening in a very narrow area, so I should be able to detect it soon, but I unfortunately don't know how to replicate it. If you don't mind another ping later, I might ask if you can try pressing that resend button again soon.

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  • [–] 2 points 9 months ago (2 children)

    No problem it happens. Just tried a couple times (the target domain is in .fr)

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  • [–] [S] 2 points 9 months ago (1 child)

    Good news

    1. I can see your account and know it was definitely an email issue.
    2. More monitoring has been added. Hopefully we catch what's happening now
    3. Several more people have successfully signed up, so it may be unique to this service/email. As a last resort, you could sign up again with a different email and I'm nearly certain it would work.

    If you want to try and resend that email, I'm sure it will not work, but I may be able to figure out why

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  • [–] 1 point 9 months ago* (last edited 9 months ago)

    I just tried again a couple more times.

    That being said I have my own instance now so I'm a happy user :) - thanks for fixing the issue with the docker deployment so quick (I was the one who raised it)

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