No they didn't and they still don't really do that.

There are too many things (nowadays?) where you have to literally write a question on reddit, stack overflow or Lemmy or the likes and explain your situation in minute detail, because what you find online through search engines is only the standard case which just so happens to not work for you for some odd reason.

Believe me, when I say that, because I always try search engines first, second and third, before even thinking of using some bs-spitting AI, but it really helped me with two very special problems in the last month.