this post was submitted on 15 Nov 2025

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GOG (xcancel): "we want to stress that when you trust players, they give you every reason to keep trusting them: only 0.03% of our active users in October abused our Refund Policy." (xcancel.com)

submitted 9 months ago by alessandro@lemmy.ca to c/pcgaming@lemmy.ca

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[–] domi@lemmy.secnd.me 13 points 9 months ago (2 children)

How do they know who abuses their refund policy?

They can't track play time on downloaded titles at all.

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[–] OriginalUsername7@lemmy.world 25 points 9 months ago

I’m guessing they mean people who repeatedly do refunds. If you’re getting a refund on every game you’re probably abusing the system.

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[–] Hugin@lemmy.world 6 points 9 months ago

Without copy protection you can buy the game download it and then refund right away. Then you can still play the game.

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