Had an issue with Comcast today. They forced me to use their Xfinity app, but what I needed to do wasn't an apparent option within the app. The only option I saw was a support chatbot. The chatbot listed a link to the option I was looking for. The link opened a webview within the Xfinity app, in which there was a link to download the Xfinity app.

Unnecessary Apps and chat bots. Two of my least favorite things referring me back and forth, forever, in an endless loop.