They use the small flash inside the DRM chip in the cartridge to store the telemetry, then the e-waste companies are paid by HP to read and send to the mothership the contents of the chips sent to recycle

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[–] 25 points 11 months ago (1 child)

I also stopped buying HP for a nearly identical reason. My brand new printer was 1 day out of warranty, I had gotten it as a gift unboxed it, and it wouldn't connect to Wi-Fi (had no hardware ports on it only WiFi).

Those fuckers told me I could either:

A. Subscribe to their ink subscription plan and they'd tell me how to fix it.

B. Pay $75 one time and they'd tell me how to fix it.

I threw that motherfucker in the trash that day and then bought a cheap Cannon (no brothers in stock) that still works over a decade later.

Fuck HP completely.

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