I worked in grocery and had a manager who actually hired at-risk and untrustworthy people because he believed in second chances. I saw 3 people get caught red handed and then coached back to being reliable and professional this way. Actual humanity means taking time with people - which I thought might be happening here. But nope, fuck me for asking questions.

I was hopeful that folks were kind. I didn't even need to read the article to see how unkind people are to others. These comments are enough to kill hope.