▲ 906 ▼ Half of companies planning to replace customer service with AI are reversing course (www.techspot.com) submitted 1 year ago by bimbimboy@lemm.ee to c/technology@lemmy.world 173 comments fedilink hide all child comments
[–] Croquette@sh.itjust.works 9 points 1 year ago* The IT paradox : -"Why am I paying for IT? everything runs fine" -"Why am I paying for IT? nothing works" permalink fedilink source parent