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Half of companies planning to replace customer service with AI are reversing course (www.techspot.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] -2 points 1 year ago (2 children)

AI + worker effort is the sweet spot for efficiency and accuracy

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  • [–] 8 points 1 year ago (1 child)

    ...and it's only expensive and ruins the environment even faster than our wildest nightmares

    what you say is true but it's not a viable business model, which is why AI has been overhyped so much

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