▲ 905 ▼ Half of companies planning to replace customer service with AI are reversing course (www.techspot.com) submitted 1 year ago by bimbimboy@lemm.ee to c/technology@lemmy.world 173 comments fedilink hide all child comments
[+] refract@lemmy.dbzer0.com 19 points 1 year ago* (last edited 1 year ago) (5 children) [deleted] permalink fedilink source parent hideshow 5 child comments replies: [–] M0oP0o@mander.xyz 13 points 1 year ago (1 child) They did the same for me when my mother passed (no AI, just assholes though). permalink fedilink source parent hideshow 1 child comment replies: [–] oh_@lemmy.world 8 points 1 year ago Very true. Air Canada doesn’t need AI to be terrible. permalink fedilink source parent [–] Krudler@lemmy.world 1 point 1 year ago (2 children) It wasn't the $700 dude you have to know that. permalink fedilink source parent hideshow 2 child comments replies: [+] refract@lemmy.dbzer0.com 1 point 1 year ago* (last edited 1 year ago) (1 child) [deleted] permalink fedilink source parent hideshow 1 child comment replies: [–] Krudler@lemmy.world 1 point 1 year ago* Yes it's very circular. You know it had nothing to do with the $700, it had to do with not opening precedent to a flood of future lawsuits. I probably would not have replied the way I initially did, but you framed it a $700, and it has nothing to do with it. permalink fedilink source parent
[–] M0oP0o@mander.xyz 13 points 1 year ago (1 child) They did the same for me when my mother passed (no AI, just assholes though). permalink fedilink source parent hideshow 1 child comment replies: [–] oh_@lemmy.world 8 points 1 year ago Very true. Air Canada doesn’t need AI to be terrible. permalink fedilink source parent
[–] oh_@lemmy.world 8 points 1 year ago Very true. Air Canada doesn’t need AI to be terrible. permalink fedilink source parent
[–] Krudler@lemmy.world 1 point 1 year ago (2 children) It wasn't the $700 dude you have to know that. permalink fedilink source parent hideshow 2 child comments replies: [+] refract@lemmy.dbzer0.com 1 point 1 year ago* (last edited 1 year ago) (1 child) [deleted] permalink fedilink source parent hideshow 1 child comment replies: [–] Krudler@lemmy.world 1 point 1 year ago* Yes it's very circular. You know it had nothing to do with the $700, it had to do with not opening precedent to a flood of future lawsuits. I probably would not have replied the way I initially did, but you framed it a $700, and it has nothing to do with it. permalink fedilink source parent
[+] refract@lemmy.dbzer0.com 1 point 1 year ago* (last edited 1 year ago) (1 child) [deleted] permalink fedilink source parent hideshow 1 child comment replies: [–] Krudler@lemmy.world 1 point 1 year ago* Yes it's very circular. You know it had nothing to do with the $700, it had to do with not opening precedent to a flood of future lawsuits. I probably would not have replied the way I initially did, but you framed it a $700, and it has nothing to do with it. permalink fedilink source parent
[–] Krudler@lemmy.world 1 point 1 year ago* Yes it's very circular. You know it had nothing to do with the $700, it had to do with not opening precedent to a flood of future lawsuits. I probably would not have replied the way I initially did, but you framed it a $700, and it has nothing to do with it. permalink fedilink source parent