this post was submitted on 13 Jun 2025

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Half of companies planning to replace customer service with AI are reversing course (www.techspot.com)

submitted 1 year ago by bimbimboy@lemm.ee to c/technology@lemmy.world

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[–] TachyonTele@piefed.social 9 points 1 year ago (1 child)

They're trying to use AI to take over the overseas jobs that took over our jobs.

I feel no sympathy for either the company, the AI, or the overseas people.

It does make me smirk a little though.

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[–] explodicle@sh.itjust.works 4 points 1 year ago

Why not the overseas people?

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