You need to scroll up and pay attention.
Them:
My ISP offers symmetrical [...] glad I'm not American
Me:
As someone living in America, I have great internet
Them:
Me:
Them:
<makes a comparison without qualifying anything about the comparison, claiming theirs to be superior>
Me:
They provided no details at all... this whole engagement. We still don't actually know what speeds they even get for their mere 28USD. Could be 100mbps and it would be significantly worse by ever metric than my 8gbps. I can't compare my service to something that we have no details for.