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PC not shutting down fully sometimes. Unable to wake it up, just have to force shut down through the power button (lemmy.ml)
submitted 1 year ago by to c/kde@lemmy.kde.social
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I'm on Solus Plasma. It's worth noting that this never happened on Solus GNOME which I was driving for a few months before switching to KDE.

So this doesn't happen every time I shut down, but it's pretty frequent. What usually happens is I initiate shutdown (using either KRunner or from Application menu clicking shutdown). The monitor and keyboard and mouse switch off, but the CPU does not. Fans are running, RGB is on. I can't wake it up with any keys. I can only long press power button on the cabinet to force shutdown.

Couple of things I observed:

  1. I noticed sometimes my external HDD was not auto mounting when I started the PC, so I thought maybe it was automount that was preventing shut down also. So I tried to see if the times automount didn't work, coincided with the times I had to force shutdown - they don't. Even if it shuts down without issues I sometimes notice automount not working. And not every time I force shutdown I have automount issues.

  2. I thought maybe clicking the shut down immediately button on the confirmation screen is what is causing the issue. I tried letting it shutdown on its own after the 10s countdown, but that also yielded inconsistent results.

I'm at a loss for what to do now.

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[–] 1 point 1 year ago* (last edited 1 year ago)

You say that even automount causes problems. You should look for a backup HDD before data loss. You should read out the SMART values.

Either way, disconnect the external HDD from the PC and check whether shutdown still causes problems. At least I know the problem myself from problems with external storage.

Either way, you can only guess without any information. Logs would be more helpful.

(systemd-analyze blame)
journalctl -b -1
systemctl --type=mount --all
systemctl --type=service --all |grep running

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