140
VPN firm says it didn’t know customers had lifetime subscriptions, cancels them (arstechnica.com)
submitted 1 year ago by to c/technology@beehaw.org
30 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 28 points 1 year ago* (2 children)

I was a VPNSecure customer with a lifetime subscription that was canceled by them recently. I was annoyed by the experience, but I also admit that I paid about $25 IIRC and that was over 5 years ago.

I used it occasionally as a backup and it was nice to have, but I definitely got my monies worth.

  • permalink
  • fedilink
  • source
  • hideshow 4 child comments
    •
  • [–] 8 points 1 year ago

    Yeah. I bought it at least 5 years ago as well for fairly cheap. I ended switching a few years ago because I had problems with my IP leaking, customer service wouldn't back to me, and I noticed the canary page went blank, so I assumed that something happened to them.

  • permalink
  • fedilink
  • source
  • parent
  • [–] 3 points 1 year ago

    I also had a lifetime subscription. I think like with many of these things, they might've included a usage monitor rather than a carte blanche closing of accounts. I rarely used it once someone told me Opera had a built in VPN but it'd still be nice to have it available. I would've used less than 1gb a year, maybe less than 100mb. I haven't used at all in in the last three years. What harm does my account bring to their financial outcome?

  • permalink
  • fedilink
  • source
  • parent