It appears that users in this case include agents such as software. A bit confusing for the general public.
For instance, a malicious app obtained from an app store could use the Downfall attack to steal sensitive information like passwords, encryption keys, and private data such as banking details, personal emails, and messages.
It can theoretically even be exploited via a browser:
[Q] What about web browsers?
[A] In theory, remotely exploiting this vulnerability from the web browser is possible. In practice, demonstrating successful attacks via web browsers requires additional research and engineering efforts.