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I'm Tired of Pretending Tech is Making the World Better (www.joanwestenberg.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 10 points 2 years ago (5 children)

I work in a coffee shop; I already feel sufficiently dehumanized by the amount of people who answer my "how are you today?" with "cappuccino to-go". I would hate to work in a café where you order via your phone.

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  • [–] 8 points 2 years ago (2 children)

    Honestly? Cool that you are asking, but I just want a coffee, not a conversation.

    Yes, I'm German, how could you tell?

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  • [–] 3 points 2 years ago

    I feel the same. Find it annoying when in the US the waitress introduces herself, asks where I'm form, etc. Do you work for a diner or the CIA? Just bring me a steak with fries, medium rare, please and thank you.

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  • [–] 1 point 2 years ago

    You can just answer "fine" and I'll be satisfied though, it's really easy to sus out who wants to chat up their barista and who just wants to go in, order, get out. I'm not seeking to force anyone into a conversation they don't want, I just want a faint acknowledgment of my humanity, you know?

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  • [–] 2 points 2 years ago* (1 child)

    Not everyone wants to socially interact. That's something to respect.

    I tend to prioritize not-human services, as social interaction exhaust me.

    When I used to work with customers I really didn't like when people starting talking about unnecessary staff. The less I had to interact the better for me.

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  • [–] 2 points 2 years ago

    I get that and totally respect it, and I never pursue further conversation unless I get a chatty vibe from the customer.

    However it's insanely rude to ignore me to my face after I've just asked you a question. If someone answers "Fine. Cappuccino to-go." that's really all I'm asking for. I'm not simply an interface through which you get coffee, I'm a human person, and I think customer service staff deserve to be treated as such.

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