Standard reply:
Dear sir or madam:
Some crackpot has written me an abusive message, and it seems they used your account to send it. I'm replying to you as a courtesy in case you wish to take action against this lunatic.
Standard reply:
Dear sir or madam:
Some crackpot has written me an abusive message, and it seems they used your account to send it. I'm replying to you as a courtesy in case you wish to take action against this lunatic.