Laypeople can and do have problems on Linux, sometimes due to defects or deficiencies, other times of their own making. For people beyond layfolk however, Linux is infinitely easier to troubleshoot and manage. I just came off such a troubleshooting spree I finished on my new corp Ubuntu workstation that would randomly go black screen and wouldn't recover without a reset. Without information on the web, I was able to track down the culprit and come up with a workaround. If that happened to me on Windows:
