Sounds like you'll always have to do this little dance for any string you want to pass through, so I can definitely see how that could become quite annoying.
For not being able to combine serde-derive and cxx FFI on the same struct, there's a simple trick that can be used for many such situations:
struct CxxThingamabob { ... }
#[derive(Serialize, Deserialize)]
#[serde(transparent)]
struct SerializableCxxThingamabob(CxxThingamabob);
That just moves the Serde implementation to a different struct, so that you can choose which one you want by either wrapping or unwrapping it.