This was my impression. All of their scandals they’ve taken extremely seriously(it appears), done the work to fix and improve, and a lot of their issues seem to be results of fast scaling and organizational level problems that can be fixed.They haven’t just swept things under the rug where they’re able to be transparent. I just think the problem is what Luke has always said: When you open a company up to transparency, you gain criticism, and then the company has large incentives to shut down that transparency because all you use it for is to cause them problems.

Aside from that, the LTT community and outsiders seem very toxic toward them.