That's where you need people like me who give a fuck about nothing but customer experience and if my employer manages to make a buck, good for them. My employer is generally just a middle man who siphons money out of both our pockets. And makes me fill out a second, useless timesheet while you're paying me to work.

Jokes on me though because I've been out of work for 3 months, so take my suggestion of fuck your employer with a grain of salt.