Medical? Your funny. Healthcare software is the worst. There is a reason the stuff that matters is decades old. Cause the new stuff rarely works. And the rest... tell me again why I have to fill out the same forms year after year, and they never populate with my previous answers? Or why I have to tell them my 2 year old son isn't menstruating or hasn't stolen a car yet (on the same form no less). The software is so hard to use the providers have given up.

Not in my experience. Unless maybe if it causes loss of funds or other security issues, which usually get a fair response.

You wish it was like that in the medical industry, but it absolutely is not