Have you ever needed to troubleshoot a software bug that only had discord as a place to look for help? It’s a complete disaster, and switching to Matrix, while better than discord in many ways, wouldn’t change the fact that it’s not good for software troubleshooting.

Chat programs are not ideal for software communities since so much of software discussion is built around troubleshooting. We should stop using discord and instead use forums with IRC channels built in. That way wikis can be built into the site, discussion about important topics is slower and well indexed, and the endless ranting/chatting can still be done but doesn’t take away from the topics that matter. What would be even better is if there were a fediverse style page that handled all of that, so you wouldn’t need multiple accounts fire various software packages.

I think I'm on matrix for one of the Linux distros but I only used it like twice and haven't touched it in a while since I don't need nearly as much linux help as I did in whatever years windows xp was new and I usually just check the arch wiki regardless of what distro I'm using. I haven't encountered anything else using it yet.