If your billing is too complicated to be accurately described to your customers, then you may have put yourself in a situation where you are incapable of being honest with your customers. That's on you.
It's the job of regulators to ensure that you are honest with your customers; therefore, they can reasonably forbid you from having billing so complicated that it cannot be described accurately.
"We don't know what they are until we charge you."
Boohoo Comcast. Hopefully the FCC tells them to get wrecked.
Man do I ever get sick of corpo bullshit
It's a simple solution, Comcast. Don't charge any fee you aren't willing to spend the effort to disclose.
That's some straight up gaslighting shit. If they can figure out to charge it, they can print it on a bill.
FCC stahp, I can only get so hard.
They need to do a reset of their pricing them. Figure it out again from the ground up.
I pay exactly what my isp advertises never a cent more.
I live in a third world country.
Comcast: "But I am le tired."
(This reference goes back a few years, kids!)
If it is too hard/difficult for a company to itemize all their fees, they are charging way too many fees.
Funny, it was never too hard when they billed me.
Can't wait to try this during tax season next year
That headline is some NotTheOnion material.
Comcast is a truly rotten company. Like without fail they continue to impress me on their new clever ways of misleading customers. Like remember "10G" from earlier this year...?
I'm so glad I don't have to use Comcast any more. A small local ISP (Sonic) expanded to cover my area last year and offers 10Gbps symmetric fiber for $40/month - half the price I was paying Comcast for 1.2Gbps down / 35Mbps up.
They will just have to create a fee to "cover the costs" of having to tell you what they are going to charge you.
I think that's the point?
"The label hasn't even reached consumers yet, but Comcast is already trying to create loopholes." Is anyone surprised? I'm not a huge fan of Google's privacy practices, but their Fiber service is outstandingly easy to use and fast. I'm lucky to live in Kansas City though...
There's an easy fix, just don't allow charging any fees that aren't listed along with the advertised price. See? Very simple. They'll figure out how to list them thereafter, believe in them.
I think comcast getting fucked by regulators forcing fee disclosure has the potential to make a lot of people 'too hard'
Nonono it's easy to charge you, it's just hard to disclose it. Duh
Have they tried…not being corpo sleaze?
poor comcast. gotta feel so sorry for them /s
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