Chiefly, a bunch of compatibility issues arose because their ad tracking had a bunch of requirements for some reason. We went from being able to watch anything on our TV to only being able to watch Netflix in a laptop screen.
Part of that is that we keep older hardware going. But that hasn’t been a problem for any other streaming service up until now.
Not to mention that I was paying for … ads. Nah! I’m old enough to have gone through the same thing with cable TV. No ads at first, and then they crept in, and at some point you were sitting there wondering what you were paying for again.